Resources on Immigrants & Benefits

National Immigration Law CenterThe National Immigration Law Center (NILC) is a national support center whose mission is to protect and promote the rights and opportunities of low-income immigrants and their family members. NILC staff specialize in immigration law, and the employment and public benefits rights of immigrants. Their Community Education Page has links to materials developed by NILC, the California Immigrant Welfare Collaborative (CIWC) , and national nonprofit agencies addressing issues of concern to low-income immigrants.

The California Immigrant Policy Center provides information to policymakers, public officials, students, and community based organizations.

The U.S. Citizenship and Immigration Services (USCIS) provides immigration services and benefits. This includes U.S. citizenship to those who are eligible to naturalize, authorizing individuals to reside in the U.S. on a permanent basis, and providing aliens with the eligibility to work in the United States. The USCIS was formerly the Immigration and Naturalization Service (INS).

Los Angeles County Department of Social Services has an excellent CAPI resource page with brochures, fact sheets, policy manuals, and answers to FAQs. Some of these materials are available in English, Spanish, and other languages.

There are hotlines that offer information on CAPI, usually in various languages:
• Northern California and Orange County: 1-800-929-8118
• Alameda County: 1-650-802-7668
• Other Bay Area Counties: 1-800-648-0954
• Los Angeles County: 1-213-738-4311

The California Department of Social Services also has a page on CAPI.

The following links are provided for those who want more detailed information on CAPI.

The CAPI code is found in the Welfare and Institutions Code, Section 18940. (Click on the box next to “Welfare and Institutions” and search for “18940”).

The Department of Social Services describes CAPI eligibility requirements in Section 49-001 to 49-070 of their Eligibility and Assistance Manual.

Department of Social Services All County Letters are available online.

Click here for a table listing current CAPI benefit amounts.

The Los Angeles Department of Social Services has their CAPI Fact Sheet available online.

Getting Help with your Benefits

To find an expert who can provide help with your benefits, visit the DB101 Find an Expert page. For questions about work and your Social Security benefits, you can call the Ticket to Work Help Line at 1-866-968-7842 / 1-866-833-2967 (TTY/TDD).

Community Based Organizations

Various community-based organizations provide staff to work with people concerning a range of options on state, federal, public, and private health and income programs. Counseling about benefits, as a community service, is an emerging field of expertise with different levels of services available. Some organizations may work with specific populations while others work with individuals with any type of disability.

Goodwill Industries services range from personal evaluation and office skills training to career counseling, childcare, and transportation. Some of these centers conduct Benefits Planning Assistance and Outreach for Social Security and Medicare beneficiaries related to work activity.

Goodwill IndustriesFind locations at, or by calling (voice) 1-800-466-3945.

California Foundation for Independent Living Centers logoThe California Foundation for Independent Living Centers lists centers serving individuals with all disabilities. Many of these centers conduct Benefits Planning Assistance and Outreach for Social Security and Medicare beneficiaries related to work activity. Most independent living centers can refer callers to local benefit program information if they do not have these services.

Find the list of independent living centers at, or by calling (voice) 1-916-325-1690 or (TTY) 1-916-325-1695.

The California Department of Public Health's Office of AIDS lists 1,300 organizations providing HIV/AIDS services throughout California. Some of these organizations offer case management, benefits planning, and benefits counseling services that can include assistance with public and private benefits programs. You can search the list online, or call (voice) 1-800-367-AIDS (2437) or (TTY) 1-888-225-AIDS (2437).

Disability Rights California provides representation for consumers of public programs who are disabled. Website publications include topics on health care, benefit programs, and In-Home Supportive Services.