Social Security's Ticket To Work Program


Ticket to Work Resources

The Ticket to Work program website provides basic information on the program including eligibility requirements and a directory of Employment Networks (EN). If you have questions regarding eligibility or other Ticket issues, you can contact the Ticket Call Center at 1-866-968-7842 or 1-866-833-2967 (TTY).

The Social Security Administration (SSA) provides a variety of information on the Ticket to Work Program. You can also contact SSA at 1-800-772-1213 (voice) or 1-800-325-0778 (TTY).

The website of the Department of Rehabilitation (DOR) has links to local DOR offices, as well as brochures and other information on the program. You can contact DOR at 1-866-449-2730 (voice) or 1-866-359-7705 (TTY).

Protection and Advocacy is a federally funded program in all states, providing representation for consumers of public programs who are disabled. In California, Disability Rights California administers the SSA funded Protection & Advocacy for Beneficiaries of Social Security (PABSS). The PABSS can assist you at no cost with problems you have with your Individual Work Plan under the Ticket to Work program and resolving disputes with an Employment Network. They also provide information on vocational rehabilitation, employment services and work incentives.

The National Employment Network Association (NENA) serves Employment Networks (ENs) who operate under the Ticket to Work Program. Among other services, NENA provides Ticket news and EN best practices via email, national teleconferences, and its website.

California Department of Rehabilitation (DOR)

A lot of information is on the website of the Department of Rehabilitation (DOR).

DOR has a toll-free Ticket to Work Help Line for beneficiaries regarding the Ticket to Work program and California DOR services: Toll Free 1-866-449-2730 voice, 1-866-359-7705 TTY.

Social Security Disability Programs

The official website of the Social Security Administration (SSA) provides comprehensive information on SSA, including frequently asked questions, contact information, service and benefit descriptions, news articles, and legislative information.

Find your local local Social Security office.

SSA provides a thorough reference to Social Security program rules.

SSA has an online Benefits Planner Service that assists individuals with planning their financial future by providing estimates of retirement, disability, and survivor benefits.

The Social Security Administration's Red Book is a complete overview of Social Security's disability programs and work incentives.

Getting Help with Your Benefits

If you get Supplemental Security Income (SSI), Social Security Disability Insurance (SSDI), or Childhood Disability Benefits (CDB), and you're looking for a job, a trained Benefits Planner can help you avoid problems with your job plan. If you need help or have questions about your situation, you can call the Ticket to Work Help Line at 1-866-968-7842 or 1-866-833-2967 (TTY), Monday through Friday.

View DB101's full list of experts who can help you understand different benefits.

Community-Based Organizations

Various community-based organizations guide people through state, federal, public, and private health and income programs. Some organizations may work with specific populations while others work with people with any type of disability. Here are a few examples

Goodwill Industries services range from personal evaluation and office skills training to career counseling, childcare, and transportation. Some Goodwill Industries centers also do benefits planning for people who get SSI, SSDI, and Medicare. Find locations at, or by calling (voice) 1-800-466-3945.

The California Foundation for Independent Living Centers lists centers serving people with all disabilities. Many of these centers do benefits planning for people who get SSI, SSDI, and Medicare. If they don't offer benefits planning themselves, Independent Living Centers can refer you to local benefits planners. Find the list of independent living centers at, or by calling (voice) 1-916-325-1690 or (TTY) 1-916-325-1695.

The California Department of Public Health's Office of AIDS lists 1,300 organizations offering HIV/AIDS services throughout California. Some of these organizations provide case management, benefits planning, and benefits counseling services that can include help with public and private benefits programs. You can search the list online, or call (voice) 1-800-367-AIDS (2437) or (TTY) 1-888-225-AIDS (2437).

Disability Rights California provides representation for consumers of public programs who are disabled. Website publications include topics on health care, benefit programs, and In-Home Supportive Services.

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