Ticket to Work Resources

The Ticket to Work program website provides basic information on the program including eligibility requirements and a directory of Employment Networks (EN). If you have questions regarding eligibility or other Ticket issues, you can contact the Ticket Call Center at 1-866-968-7842 or 1-866-833-2967 (TTY).

The Social Security Administration (SSA) provides a variety of information on the Ticket to Work Program. You can also contact SSA at 1-800-772-1213 (voice) or 1-800-325-0778 (TTY).

The California Department of Rehabilitation (DOR) website provides links to local DOR offices, as well as brochures and other information on the program. You can contact the DOR at 1-866-449-2730 (voice) or 1-866-359-7705 (TTY).

Protection and Advocacy is a federally funded program in all states, providing representation for consumers of public programs who are disabled. In California, Disability Rights California administers the SSA funded Protection & Advocacy for Beneficiaries of Social Security (PABSS). The PABSS can assist you at no cost with problems you have with your Individual Work Plan under the Ticket to Work program and resolving disputes with an Employment Network. They also provide information on vocational rehabilitation, employment services and work incentives.

Social Security has published a list of resources for Employment Networks (ENs) in “Where to Get Help: Participating in Ticket to Work”. Also, see Social Security’s webpage for ENs, and their EN Frequently Asked Questions. Another good resource: SSA's Employment Network Contract Team (ENCT). Reach them at 1-866-584-5180 (voice), 1-866-584-5181 (TTY), or email them.

The National Employment Network Association (NENA) serves Employment Networks (ENs) who operate under the Ticket to Work Program. Among other services, NENA provides Ticket news and EN best practices via email, national teleconferences, and its website.

Disability.gov provides links to several Ticket resources, including evaluations of the program.

The Tulare County Office of Education serves as an Employment Network for the Ticket Program in Visalia, California.

Getting Help with your Benefits

To find an expert who can provide help with your benefits, visit the DB101 Find an Expert page. For questions about work and your Social Security benefits, you can call the Ticket to Work Help Line at 1-866-968-7842 / 1-866-833-2967 (TTY/TDD).

Ticket Program Information and Resources

YourTicketToWork.com logo

A Ticket to Success, a division of the Tulare County Office of Education, is an employment network for the Ticket to Work program serving persons with disabilities in the southern San Joaquin Valley of California. A Ticket to Success provides job placement services and other resources to adults 18-64 who are interested in returning to the workforce. For more information, call 1-800-540-0307.

California Department of Rehabilitation (DOR)

California Department of Rehabilitation logoCalifornia's Department of Rehabilitation (DOR) can be reached via its official website.

The DOR has launched a Disability Resource Website to serve as a one-stop resource for locating information on disability law and access issues.

DOR has a toll-free Ticket to Work Help Line for beneficiaries regarding the Ticket to Work program and California DOR services: Toll Free 1-866-449-2730 voice, 1-866-359-7705 TTY.

Community Based Organizations

Various community-based organizations provide staff to work with people concerning a range of options on state, federal, public, and private health and income programs. Counseling about benefits, as a community service, is an emerging field of expertise with different levels of services available. Some organizations may work with specific populations while others work with individuals with any type of disability.

Goodwill Industries services range from personal evaluation and office skills training to career counseling, childcare, and transportation. Some of these centers conduct Benefits Planning Assistance and Outreach for Social Security and Medicare beneficiaries related to work activity.

Goodwill IndustriesFind locations at http://www.goodwill.org, or by calling (voice) 1-800-664-6577.

California Foundation for Independent Living Centers logoThe California Foundation for Independent Living Centers lists 28 centers serving individuals with all disabilities. Many of these centers conduct Benefits Planning Assistance and Outreach for Social Security and Medicare beneficiaries related to work activity. Most independent living centers can refer callers to local benefit program information if they do not have these services.

Find the list of independent living centers at http://www.cfilc.org, or by calling (voice) 1-916-325-1690 or (TTY) 1-916-325-1695.

The California Department of Public Health's Office of AIDS lists 1,300 organizations providing HIV/AIDS services throughout California. Some of these organizations offer case management, benefits planning, and benefits counseling services that can include assistance with public and private benefits programs. You can search the list online, or call (voice) 1-800-367-AIDS (2437) or (TTY) 1-888-225-AIDS (2437).

Disability Rights California provides representation for consumers of public programs who are disabled. Website publications include topics on health care, benefit programs, and In-Home Supportive Services.

Social Security Disability Programs

The official website of the Social Security Administration (SSA) provides comprehensive information on SSA, including frequently asked questions, contact information, service and benefit descriptions, news articles, and legislative information.

Use the Social Security Office Locator to find local Social Security Offices.

SSA provides a thorough reference to Social Security program rules.

SSA has an online Benefits Planner Service that assists individuals with planning their financial future by providing estimates of retirement, disability, and survivor benefits.

The Social Security Administration's Red Book is a complete overview of Social Security's disability programs and work incentives.

Disability Rights California

Disability Rights California logoDisability Rights California hosts the Program to Assist Beneficiaries of Social Security (PABSS). This program provides assistance to community-based organizations with information and referral on the Ticket Program, dispute resolution, and Social Security overpayments. DRC has five California offices.

Disability Rights California

1-916-504-5800 (Voice)
Toll Free - All PAI Offices: 1-800-776-5746
1-800-719-5798 (TTY)

100 Howe Avenue, Suite 235-N
Sacramento, CA 95825
1-916-504-5800 (Voice)
1-800-719-5798 (TTY)

Los Angeles Area
3580 Wilshire Boulevard, Suite 902
Los Angeles, CA 90010
1-213-213-8000 (Voice)
1-800-781-4546 (TTY)

567 West Shaw, Suite C-3
Fresno, CA 93704
1-559-476-2000 (Voice)

San Francisco Bay Area
433 Hegenberger Road, Suite 220
Oakland, CA 94621
1-510-267-1200 (Voice)
1-800-649-0154 (TTY)

San Diego Area
Art Building, 1111 Sixth Avenue, Suite 200
San Diego, CA 92101
1-619-239-7861 (Voice)
1-800-576-9269 (TTY)